Consultancy makes the Difference.
Our pumps are all made to commission, that’s why the consultancy service becomes strategic to choose the best product.
Providing our support, leading customers to identify the right solution is essential to get real results living up to their expectations, entirely satisfactory for them.
Our technicians have developed their expertise by fieldwork decades, now sharing their experience during all the stages of the sales cycle.
Our Assistance Is Consistent.
TRACEABILITY
Each pump we supply is stored in our company database to keep all the manufacture details tracked. By the ID serial number on each product, we’ll know exactly the working features you desire.
SPARE PARTS
By our database we’ll be able to support and service you promptly in purchasing a spare part or a pump identical to the previous one. Just apply for it to our office.
MAINTENANCE
Our pumps are designed and manufactured to be long-lasting but, in case performances decrease, they can be overhauled. During the product cycle, we make scheduled maintenance to check performances are not decreasing.
RECONDITIONING
In case a malfunctioning is discovered or the pump is sent for a scheduled maintenance, one of our technician attends to its total check, so that it is in accordance with our quality standards. Consequently, he estimates if he has to continue with the reconditioning, or rather repairing, repainting, checking and testing, to guarantee a product that is equivalent to a new one, or if he has to send a purchase offer for an equal or an interchangeable pump, if the reconditioning results not profitable for the customer.
WHERE
Our servicing is made in-house, upon the cost estimate receipt and acceptance. Please, fill out the form to contact our Technical Area.